Here you can find contact information for organizations that provide support to people in psychological distress or experiencing acute psychological crises. This support is essential for coping with situations that are highly stressful for individuals and may involve trauma, loss, acute anxiety, or other psychological burdens.
EU EMERGENCY CALL NUMBER 112
Prepared to dispatch call in several languages
For using in mobile networks even without a SIM card or with no credit
Non - stop service, also free of charge
We recommend that you try to find crisis services in your home country and in your mother tongue, they often work online through chat.
Bílý kruh bezpečí
provides crime victims and witnesses with professional, free of charge, confidental support including moral and emotional support
Phone: 116 006, 257 317 110 - Non - stop
Website: https://www.bkb.cz/en/
Modrá linka
Website: https://www.modralinka.cz/english
Email: help@modralinka.cz; you will recieve an answer within 72 hours
Crisis intervention Centre, Bohnice psychiatric hospital
Immediate assistance 24/7 (no appointment needed).
A doctor who speaks English is always present, but the centre does not guarantee English-speaking services over the phone.
Phone: +420 284 016 110
Address: Ústavní 91, 181 02 Prague 8
General University hospital in Prague, Crisis intervention Centre
The best way to get help here is a personal visit during working hours. English speaking doctors are present. Nurses usually don't speak English.
Adress: Ke Karlovu 11, Prague 2 (building D1, groundfloor)
Phone: + 224 961 111 (information line)
E-mail: ckp@vfn.cz
Diakonie SOS Centre
Address: Varšavská 37, Prague 2
Monday to Thursday, 9 a.m. to 8 p.m; Friday from 9 am. to 5 p.m.
E-mail: linka.duvery@diakonie.cz
English-speaking specialists are available but it's better to write an email before your visit.
Phone: + 420 777 734 173 or + 420 222 514 040.
App "Don't panic"
Free psychological first aid, available in 11 languages
Download here for Android
Download here for Apple
My mental health guide
Where to find help in crisis, how can you help yourself and other sources
EmotionAid
First help for coping with stres, trauma and negative emotion
Self - Development platform "Kořeny"
Team of young professionals
Self - Development activities – coaching, psychological counselling, workshops and much more
Services are free of charge
Website: Kořeny
CU Point
Charles University
Celetná 13
116 36 Prague 1
Czech Republic
Phone: +420 224 491 850
E-mail: