Psychological Support Outside CU

Here you can find contact information for organizations that provide support to people in psychological distress or experiencing acute psychological crises. This support is essential for coping with situations that are highly stressful for individuals and may involve trauma, loss, acute anxiety, or other psychological burdens.


Phone crisis assistance

EU EMERGENCY CALL NUMBER 112


  • Available in multiple languages.

  • Accessible through mobile networks even without a SIM card or phone credit.

  • Free of charge and available 24/7.


Crisis Support in your home country


We recommend that you also look for crisis support services in your home country and in your mother tongue. Many of these services are available online via chat.


Bílý kruh bezpečí


  • Provides confidential, professional, and free support for victims and witnesses of crime. This includes both moral and emotional assistance. Immediate help is available 24/7. For sessions in english, it is recommended to email or call in advance.

  • Phone: 116 006, 257 317 110, operates 24/7


Modrá linka


  • Email: help@modralinka.cz; you will recieve an answer within 72 hours.

Crisis intervention facilities

Crisis intervention Centre, Bohnice psychiatric hospital


  • Immediate assistance 24/7 (no appointment needed).

  • An english speaking doctor is always available on site; however, english language phone services cannot be guaranteed.

  • Phone: +420 284 016 110

  • Adress: Ústavní 91, 181 02 Prague 8


General University hospital in Prague, Crisis intervention Centre


  • The best way to receive help is through a personal visit during working hours. English speaking doctors are usually available, but nurses may not speak english.

  • Adress: Ke Karlovu 11, Prague 2 (building D1, groundfloor)

  • Phone: + 224 961 111 (information line)


Diakonie SOS Centre


  • Address: Varšavská 37, Prague 2

  • Monday to Thursday, 9 a.m. to 8 p.m; Friday from 9 am. to 5 p.m.

  • E-mail: linka.duvery@diakonie.cz

  • English speaking specialists can assist you, though it is recommended to send an email in advance of your visit.

  • Website: SOS Centrum

  • Phone: + 420 777 734 173 or + 420 222 514 040.

Mental health support websites and apps

App "Don't panic"


  • Free psychological first aid, available in 11 languages

  • Download here for Android

  • Download here for Apple


My mental health guide


  • Where to find help in crisis, how can you help yourself and other sources.


EmotionAid



Additional psychological help

Self - Development platform "Kořeny"


  • Team of young professionals

  • Self - development activities – coaching, psychological counselling, workshops and much more

  • Services are free of charge


Last change: September 5, 2025 11:52 
Contact Us
Contact

CU Point

Charles University

Celetná 13

116 36 Prague 1

Czech Republic


Phone: +420 224 491 850

E-mail:

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