Here you can find contact information for organizations that provide support to people in psychological distress or experiencing acute psychological crises. This support is essential for coping with situations that are highly stressful for individuals and may involve trauma, loss, acute anxiety, or other psychological burdens.
EU EMERGENCY CALL NUMBER 112
Available in multiple languages.
Accessible through mobile networks even without a SIM card or phone credit.
Free of charge and available 24/7.
Crisis Support in your home country
We recommend that you also look for crisis support services in your home country and in your mother tongue. Many of these services are available online via chat.
Bílý kruh bezpečí
Provides confidential, professional, and free support for victims and witnesses of crime. This includes both moral and emotional assistance. Immediate help is available 24/7. For sessions in english, it is recommended to email or call in advance.
Phone: 116 006, 257 317 110, operates 24/7
Website: BKB - Bílý kruh bezpečí
Modrá linka
Website: Blue Line
Email: help@modralinka.cz; you will recieve an answer within 72 hours.
Crisis intervention Centre, Bohnice psychiatric hospital
Immediate assistance 24/7 (no appointment needed).
An english speaking doctor is always available on site; however, english language phone services cannot be guaranteed.
Phone: +420 284 016 110
Adress: Ústavní 91, 181 02 Prague 8
General University hospital in Prague, Crisis intervention Centre
The best way to receive help is through a personal visit during working hours. English speaking doctors are usually available, but nurses may not speak english.
Website: Crisis Centre
Adress: Ke Karlovu 11, Prague 2 (building D1, groundfloor)
Phone: + 224 961 111 (information line)
E-mail: ckp@vfn.cz
Diakonie SOS Centre
Address: Varšavská 37, Prague 2
Monday to Thursday, 9 a.m. to 8 p.m; Friday from 9 am. to 5 p.m.
E-mail: linka.duvery@diakonie.cz
English speaking specialists can assist you, though it is recommended to send an email in advance of your visit.
Website: SOS Centrum
Phone: + 420 777 734 173 or + 420 222 514 040.
App "Don't panic"
Free psychological first aid, available in 11 languages
Download here for Android
Download here for Apple
My mental health guide
Where to find help in crisis, how can you help yourself and other sources.
EmotionAid
First help for coping with stres, trauma and negative emotions.
Self - Development platform "Kořeny"
Team of young professionals
Self - development activities – coaching, psychological counselling, workshops and much more
Services are free of charge
Website: Kořeny
CU Point
Charles University
Celetná 13
116 36 Prague 1
Czech Republic
Phone: +420 224 491 850
E-mail: