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Psychological Support for Students Affected by the Dormitory Fire

In connection with the fire at the student dormitories in Prague's Břevnov district on the night of 29–30 January 2026, we are sharing information on psychological crisis support for those affected:

A crisis psychological team from the CU Point is providing assistance on site. You can find them in the dormitory building in Block II/K18 (in the meeting room).

Please do not hesitate to contact the CU counseling centers now or in the coming days:

If you seek individual psychological counselling, please mention that your situation is connected to the fire at the student dormitories.

EU EMERGENCY CALL NUMBER 112

(available in multiple languages)

• Accessible through mobile networks even without a SIM card or phone credit

• Free of charge and available 24/7

Crisis Support in your home country

• We recommend that you also look for crisis support services in your home country and in your mother tongue. Many of these services are available online via chat.

Bílý kruh bezpečí

• 116 006, 257 317 110, operates 24/7

• Immediate help is available 24/7. For sessions in english, it is recommended to email or call in advance.

• Website BKB - Bílý kruh bezpečí

Crisis intervention Centre, Bohnice psychiatric hospital, Ústavní 91, 181 02 Prague 8

• Immediate assistance 24/7 (no appointment needed)

• An english speaking doctor is always available on site; however, english language phone services cannot be guaranteed.

• +420 284 016 110

General University hospital in Prague, Crisis Intervention Centre, Ke Karlovu 11, Prague 2 (building D1, groundfloor)

• The best way to receive help is through a personal visit during working hours. English speaking doctors are usually available, but nurses may not speak english.

• Website Crisis Centre

• +224 961 111 (information line)

Diakonie SOS Centre, Varšavská 37, Prague 2

• Monday to Thursday, 9 a.m. to 8 p.m; Friday from 9 a.m. to 5 p.m.

• English speaking specialists can assist you, though it is recommended to send an email in advance of your visit.

• Website SOS Centre

• +420 777 734 173 or +420 222 514 040

App "Don't panic"

• Free psychological first aid, available in 11 languages

• Available for Android and iOS

We all respond to stress and anxiety differently. If you feel the need to find some relief, even briefly, please see the link below to trusted self-help techniques:

• Tips from CU Point Counselling Services

Financial Support

If needed, students accommodated in the affected dormitory may apply for the Bursary for Students in Acute Difficulties.